Public Services Assistant

Stow-Munroe Falls Public Library has an opening for a part-time 20-hour Public Services Assistant position. This position reports to the Head of Circulation Services. This is a non-exempt, grade 2 position, with a pay range starting at $13.00 per hour.

Please submit an online application, letter of interest, resume, and three professional references at https://smfpl.bamboohr.com/careers/23.

This position will close on Wednesday, November 26, 2025, at 12:00 p.m.

Duties and Responsibilities: This list is illustrative, but not exhaustive for this position.

• Answers phone and call patrons to resolve issues
• Checks materials in and out to patrons
• Issues library cards
• Operates cash drawer and tallies money
• Performs all circulation duties according to priority
• Performs shelving duties, including shelf maintenance
• Processes interlibrary loan materials
• Provides general services to patrons
• Responsible for continuous professional development through attendance at meetings, conferences, in-service training sessions and committee assignments
• Retrieves items from the daily holds list
• Performs additional duties as assigned

Qualifications:

Education and Experience:

• GED or a high school diploma

Knowledge, Skills, Abilities:

• Communicate effectively in written and oral form
• Proficient in Microsoft Office Suite and related library software
• Develop and maintain effective working relationships with Supervisors and co-workers
• Interact and communicate appropriately with patrons and staff
• Present a positive, professional image to the public

Working Conditions and Physical Requirement:

• This job operates in a professional environment with exposure to central climate control, overhead lighting, and low- to- moderate noise levels. The environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which include the need for general safe workplace practice with office equipment, avoidance of trips and falls, and observance of fire regulations. Employee is occasionally exposed to minor cuts and other injuries.
• While performing the duties of this job, the employee regularly interacts with the public. The employee is required to speak and hear, sit for extended periods of time, stand, walk, bend, stoop, use hands and fingers to perform repetitive motions, climb ladders to reach high shelves, squat to reach low shelves, reach for materials at various angles and locations, and to lift, push, or pull objects weighing up to 25 pounds. It requires the ability to use standard office equipment including computers.
• Some travel by personal automobile for off-site meetings in various settings may occur. Occasional overnight travel may be required.
• Working hours vary based on community service event schedules and when the Library is open to the public. Includes evenings and weekends.

About Us:

Founded in 1924, the Stow-Munroe Falls Public Library inspires lifelong learning and strengthens our community by providing free and equal access to information, ideas, and enriching experiences. With an annual budget of about $3.5 million and a staff of 40 full and part-time employees, we offer welcoming spaces, diverse collections, and programs for all ages. Our Bookmobile, launched in 2024, extends access throughout Stow and Munroe Falls, while Outreach Services, including homebound delivery, senior visits, preschool story times, and school support, ensure library resources reach everyone.

Stow-Munroe Falls Public Library is an Equal Opportunity Employer.

Website: https://www.smfpl.org/